Limited Warranty Information
The Bio-Pure is guaranteed to meet the designed Effluent Discharge Standard for the life of the plant, provided that:
- The advice in the installation manual is adhered to; (available on request)
- The proper maintenance procedures are adhered to; (available on request)
- The flows and loads do not exceed those stated in the Table of Loadings in the Code of Practice: Flows and Loads
- Where nitrification is required, there is sufficient hardness in the water
- Grease from commercial kitchens is not present in the influent, a suitable grease trap should be used
- Performance is measured and recorded after the process has matured
- No biological inhibitors are present in the influent
- The pH is 7 to 9
We Build It Ltd offer a limited warranty on the Bio-Pure units, manufactured by We Build It Ltd. The warranty period is 25 years on all GRP parts of the Bio-Pure unit, and a 2-year warranty on the compressor. The warranty only covers defects in materials and workmanship from normal use and service. We Build It Ltd limit the warranty to repairing or replacing any defective GRP parts and/or the compressor within the specified time limits. If a defect should arise, contact should be made with We Build It Ltd who will investigate the claim.
We Build It Ltd shall not be liable for any labour costs involved in the removal or replacement of its equipment, or any handling, packaging, and transportation costs. We Build It Ltd are in no case liable for loss incurred or damages due to interruption of service. This shall not give cause for cancellation of the contract.
The warranty form must be filled in and sent back to We Build It Ltd within 90 days from the date of purchase. Failure to do so will void the warranty. The warranty is only valid for the person that purchased the unit, at the given address.
The warranty is non-transferable with the property, As the compliance responsibility lies with the property owner or operator, it is their responsibility the sewage treatment system is compliant.
Any of the following will void the manufacturer’s warranty:
- Any installation or penetration of the Bio-Pure unit not carried out in accordance with the specific installationinstructions.
- Any damage to the Bio-Pure unit as a result of failure to carry out the specified checks, as stated in theinstallation manual.
- Any damage to the Bio-Pure unit as a result of failure to comply with the ‘Do’s and Don’ts of using Sewage TreatmentUnits’, as specified in the operation manual.
- Placing the Bio-Pure unit under any unauthorised loading for which it was not designed.
- Limited life consumable components subject to normal wear and tear.
- Accident, improper use, alteration or tampering with the unit.
- Failure to properly fill in and send back the Warranty Form to We Build It Ltd.
This warranty gives specific additional benefits.
Your statutory rights are not affected.
“We Build It are experts in the field of small wastewater treatment plant and strongly advise customers to consult with us if in doubt over product process, selection, installation or servicing. In no event shall We Build It Ltd be liable for any direct, indirect, incidental, special consequential damages to property or life, whatsoever, arising out of or connected with the use, misuse, wrong selection or incorrect installation of our products”.
Limited Warranty Form
Please complete this form and send it back to us within 90 days from the date of purchase. If you fail to send back the form within the time limit your warranty will be void.
NB the warranty is limited to the person who purchased the unit, at the address given.
Warranty Period
25 years on all GRP parts of the unit. 2-year warranty on the air pump
Please complete in block capitals and return to We Build It Ltd.